CH.01AI Operations
The operating layerfor repeatable work.
An operating layer for the repeatable work a business runs every day.
Discuss this conceptCH.02Who it is for
The problem it addresses
Operations and finance teams who coordinate the same work every week across email, spreadsheets and systems that do not talk to each other.
The process exists, but it lives in people's habits. Each run is slightly different, exceptions are handled by whoever notices, and nobody can say what state anything is in.
CH.03How it works
How it works
- 01
Describe the process once
Stages, owners, rules and what counts as an exception.
- 02
Nova runs it
Each case moves through the stages, automated where a rule is deterministic.
- 03
People handle the edges
Anything outside the rules is queued to a named owner with its context.
Core workflow
- Intake
Work arrives from a system, an inbox or a form.
- Classify
The case is typed and routed to the right process.
- Decide
Deterministic rules decide what may happen automatically.
- Act
The action is committed to the systems of record.
- Review
Exceptions wait for a person, never for a timeout.
CH.04Capability
What it does
- Workflow orchestration
- Approval routing
- Exception handling
- Run observability
- System integrations
- Audit trail
- Type
- AI Operations
- Shape
- Product concept
- Interface
- Web application
- Availability
- Concept only