CH.01Knowledge Intelligence
Your company knowledge.Queryable.
A retrieval layer that makes scattered company knowledge answerable.
Discuss this conceptCH.02Who it is for
The problem it addresses
Companies whose useful knowledge is spread across documentation, drives, ticket history and the people who happen to remember it.
Search returns documents, not answers. The person asking has to already know which document to trust, which version is current, and whether it applies to them.
CH.03How it works
How it works
- 01
Connect the sources
Documents, wikis, ticket history and the systems that hold the current state.
- 02
Index with structure
Not just text: ownership, recency, product area and access rules travel with it.
- 03
Answer with citations
Every answer shows what it was drawn from, so it can be checked.
Core workflow
- Connect
Sources are attached and kept in sync.
- Structure
Relationships and permissions are mapped, not flattened.
- Retrieve
Candidates are ranked with their origin attached.
- Ground
The answer is assembled only from what was retrieved.
- Cite
Sources are shown with the answer, every time.
CH.04Capability
What it does
- Source connectors
- Grounded retrieval
- Relation mapping
- Answer citations
- Permission awareness
- Freshness tracking
- Type
- Knowledge Intelligence
- Shape
- Product concept
- Interface
- Web application and API
- Availability
- Concept only